Did you receive the 5-star treatment?

 
Jet Total Vehicle Solutions

Did you receive the 5-star treatment?

5 Star Image

"We pride ourselves in setting the highest standard of customer care.

To help us achieve this, could you please enter the rating numbers below that you feel reflects the standard of service received."
Customer*
Model
Reg number
Driver name
Date*
Please rate the following
Outstanding 5   Very good 4   Good 3   Poor 2   Very poor 1
 
5
4
3
2
1
1. The efficiency of handling your call and arrangements*
2. Help and assistance on collection time*
3. Follow up letter and confirmation*
4. Overall communication*
5. Driver's appearance and conduct*
Please answer yes or no
6. Was your vehicle collected on time?*
Yes
No
7. Did you request a call with the estimated time of arrival?*
Yes
No
8. If so, did you receive it?
Yes
No
9. Was the Inspection Handover documentation explained to you?*
Yes
No
10. Were loose items requested eg spare keys; Service Book; V5?*
Yes
No
Any further comments you wish to make :